Jacqui Spice is featured in the following article in Business pages of the New Zealand Herald talking about assisting discerning travellers and clients in New Zealand.
Jacqui Spice, the founder of luxury concierge business Touch of Spice Group, gets to see how the other half lives. In fact she takes the next step - she figures out how they might like to live and then sets about making it happen while they are in New Zealand.
Named one of AmericanConde Nast Traveller`s Top Travel Specialists for 2011, Spice started her career on super yachts in her 20s, based in the Bahamas and Europe. Her work then, as now, was about sourcing and supplying whatever her clients needed. She still remembers organising the transport of a specific pot of yoghurt on a jet from New York to Croatia for a United States client. "That was an expensive pot of yoghurt," she says.
It was a world where "expectations were very high and nobody took no for an answer", she says.
Spice set up Touch of Spice in 2005. She had been working as the general manager of customer service at The Spire Hotel in Queenstown and had heard numerous complaints from overseas visitors that they couldn`t get any response from tourism operators after 5pm.
Spice`s initial business model for Touch of Spice was to work for a handful of clients from her home. Her mission statement for the business was and is: "We are 24/7, we think outside the box and never say no."
View the full article on our Media pages.